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The Brand & Communications Agency

Clientsback

parcelLab

Munich-based specialists for post-purchase communication, parcelLab, closes the gap between retailers and their customers during shipping. The company provides an eCommerce solution for intelligent delivery monitoring and automated customer communication - regardless of logistics service provider. With this solution, retailers can identify customer-relevant events or delivery deviations and link them to automated customer communication via relevant channels such as e-mail, SMS, Facebook or the retailer app.

Contact the parcelLab team: parcellab@hillgatepr.co.uk

www.parcellab.com